Tourist Information Centre

Location Details


The Rotunda
150 New Street
B2 4PA

Access in Summary

Drop Off

There is a drop off area and three disabled parking bays in Worcester Street, just outside the entrance to the Tourism Centre.


Buses pass very frequently, serving the City Centre and surrounding districts. Birmingham New Street Railway Station is visible from the Tourism Centre.

Access at Entrance

The entrance to the Tourism Centre is accessed via a power assisted automatic door, operated by a push button at an accessible height. The opening hours are Monday, Wednesday, Thursday, Friday and Saturday 9:30am to 5:30pm. Tuesday 10:00am to 5:30pm and Sunday 10:30am to 4:30pm.


There are six reception desks. All desks have the same facilities, giving visitor information, booking accommodation, tickets and travel. Each service desk has a pivoting computer screen to enable staff to help customers with visitor information. There is an induction loop available at the accessible service desk.


There are souvenirs on sale for Birmingham, England and the UK.

There are three information points with touch screen, all giving access to key visitor info websites, including

There is a wide selection of leaflets and brochures detailing Birmingham and the region.

You can also pop into our Welcome Centre at the junction of New Street and Corporation Street. You'll get a friendly smile as well as all the information, directions and answers you need.

Access to all areas

The souvenir area, service desks and leaflet section are all contained within an open plan shop.

Access Symbols Explained:

  • Facilities for partially sighted or blind people We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Sign language for deaf people We offer a sign language service; please ask our staff for full details.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Alternative Languages available Alternative languages available
Drop Off & Parking.
Public Transport.
Access at Entrance.
Souvenir Shop.
Accessible Visit Birmingham Information Point.
Local attractions leaflets.
Access to All Areas.
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