Royal Albert Memorial Museum

Location Details

Address

Queen Street
Exeter
EX4 3RX


t: 01392 265 858

Facilities for partially sighted or blind people Assisted wheelchair access Facilities for the mobility impaired Customer toilet facilities Accessible toilets Sign language for deaf people Facilities for hard of hearing people. Induction loop available Intercom outside of the premises Temporary ramp available Staff assistance available Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low Reception/Information counters available. Customer lift provided Accessible lift provided Parent with pushchair access Baby changing facilities
Accessible Lift into the Building. Intercom to parking and into the building.

Access information:
In view of the company

 
Photograph of Royal Albert Memorial Museum

Opening Times:

Monday  Closed
Tuesday  10:00 - 17:00
Wednesday  10:00 - 17:00
Thursday  10:00 - 17:00
Friday  10:00 - 17:00
Saturday  10:00 - 17:00
The Museum is closed on Bank Holidays.

Exeter’s world-class museum has stunning new displays and galleries, fabulous exhibitions and modern amenities. The displays reveal Devon and Exeter’s rich history and global connections. Exotic animals, birds and insects delight children and the world cultures galleries display stunning items from all over the world. Free Admission.

A stepped footpath leads from the gardens to the museum and a ramp from the blue-badge parking area makes it the ideal entrance for wheelchair users and people with mobility scooters, pushchairs and buggies. Small vehicles, including minibuses, can also use the parking area to drop passengers. To book blue-badge parking, call 01392 265960 during opening hours - 10am to 5pm Tuesday to Sunday (closed Mondays and bank holidays).

There is also a lifting platform from the pavement at the Queen Street entrance.


There are events/teaching/resources for people with disabilities, wheelchairs available for loan and Braille information and/or interpretation.

Access Symbols Explained:


  • Facilities for partially sighted or blind people We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Sign language for deaf people We offer a sign language service; please ask our staff for full details.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Intercom outside of the premises An intercom is available at the entrance providing communication with our staff.
  • Temporary ramp available We provide temporary ramps to improve access to the building.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
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