Ramada Encore (Birmingham City Centre)

Ramada Encore (Birmingham City Centre)

Location Details

Address

Ernest Street
Holloway Head
Birmingham
B1 1NS

Access in Summary

Transport

There are bus stops on either side of Holloway Head Road directly outside the hotel. The nearest railway station is Birmingham New street which is half a mile away.

Car Park and Drop Off

The hotel has secure car parking facilities with ample accessible spaces. There is a charge of £10 for this.

Access at Entrance

The Hotel Entrance and Reception Lobby are all on street level with no steps There is a drop off point directly outside the hotel entrance.

Reception

The reception desk is manned twenty-four hours a day. There are both high and low level counters and an induction loop for the hearing impaired. There are lifts and stairs to all floors just past the reception counter.

Accessible Bedrooms

There are accessible bedrooms available on all floors. The rooms all have en suite shower rooms with accessible facilities. There are interconnecting doors to standard rooms for those travelling with carers.

Access to all areas

The lifts in the reception lobby give wheelchair access to all floors. The corridors and access lobbies are wide and well lit.

Facilities

The Restaurant and Bar are accessible with both high and low counters available at the bar. There are also accessible toilet facilities here, as well as both male and female toilets The seating ranges in height to suit all customers.

Emergency Call Points

There are red intercoms in all lobbies specifically intended for disabled customers use in the event of an emergency or if assistance is required.

Access Symbols Explained:


  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Alternative Languages available Alternative languages available
Transport.
Car Park.
Hotel Entrance.
Reception Lobby.
Accessible Bedroom.
Access to all floors.
First Floor Restaurant and Bar.
Call Points.
Powered by Direct Enquiries
A Mitie business