Nottingham Castle

Location Details

Address

Friar Lane
Off Maid Marian Way
Nottingham
NG1 6EL


t: 0115 8761 415
Photograph of Nottingham Castle

Opening Times:

Sunday  10:00 - 17:00
Monday  10:00 - 17:00
Tuesday  10:00 - 17:00
Wednesday  10:00 - 17:00
Thursday  10:00 - 17:00
Friday  10:00 - 17:00
Saturday  10:00 - 17:00
Oct - Feb 11.00am - 4.00pm

The Castle Museum is situated 200 metres up a steep hill from the main gatehouse entrance.  Access for pedestrians is through the gatehouse archway which has some cobbles by the gate.  The hill is a difficult walk for people with mobility difficulties but a mobility car is available.  This is situated at the Gatehouse and is for use both to the Castle and down to Brewhouse Yard – please book if possible on 0115 9153676.

A manual wheelchair is also available for loan at the Museum free of charge.

Vehicle access is through the main gate.  Drivers should sound their horn at the Gatehouse to gain entry and may be required to sign a visitors register.

Car and minibus parking can be arranged for visitors who have mobility difficulties at the top of the hill, opposite the museum entrance, by prior arrangement.  Please telephone on 0115 9153654.

Information for Visitors with limited mobility and wheelchair users.

Wheelchair access to the building is via a ramp to the right of the main entrance, through self opening doors into the shop.

The displays are on five floor levels and approximately 99% of these are accessible to wheelchair users.  Regrettably, the Nemi Room is currently inaccessible.  A lift gives access to all floors with braille floor numbering and recorded message identification of each floor.

There are seats throughout the building, in most galleries and all stairs have handrails.  Toilets accessible to wheelchair users are available in the museum shop area.  The toilets in the museum have an alarm bell which will alert the attendants in the shop.  Baby changing facilities are available.  The Castle Grounds only have men’s toilets accessible to wheelchair users.

The museum shop is situated on the ground floor and has a low level counter, with good access for wheelchair users.  Some items, such as jewellery, are kept in high cases but staff are happy to bring them down for closer inspection on request.  

The café is also on the ground floor and is fully accessible to wheelchair users, with plenty of space at the tables.  Groups are advised to book in advance by contacting the Café Manager on 0115 9153650.

In order to maximise enjoyment of your trip it is advisable for group visits to be carefully planned.  Please note that Fire Regulations require the museum to limit the number of wheelchair users in the building to twelve at any one time.

There are clearly marked Refuge Areas for wheelchair users on each floor – in the North Hall on the Ground Floor and at both ends of the Long Gallery on the First Floor.  Fire regulations prevent the use of the lift in the event of a fire but staff will assist wheelchair users to the refuge areas if required.

Information for visitors who are Deaf or Hearing Impaired

Induction Loops are installed in the Education Studio, Lecture Theatre and the galleries, as well as for audio visual presentations.  If you wish to make use of the induction loops for one of our public events, please telephone in advance to notify us on 0115 9153654.

There are button activated taped commentaries for some displays including The Story of Nottingham gallery and hand held audio units in Every Object Tells A Story.  These have induction loop facilities.

Many of the displays are accessible by descriptive labels and laminated information sheets and are ideal for visitors who are deaf or hard of hearing.

Information for visitors who are Blind or Visually Impaired.

Guide Dogs are welcome and a water bowl is available on request.

Most displays are currently under glass but there are some specially selected tactile exhibits including decorative arts objects.  We are happy to arrange sessions for groups using objects which can be handled and thermoform pictures, produced for the museum by the Living Paintings Trust.

Labels or laminated information about exhibits in large print have been prepared and there are some Braille labels.  The Café has large print menus.

There are button activated taped commentaries in the Story of Nottingham gallery and hand held audio units for some exhibits including Every Object Tells A Story.

The floors in most rooms have been refurbished specifically to provide strong colour contrasts, with clear markings between carpet and wooden flooring and edge markers on the stairs.

Lighting levels are sometimes low because of the sensitive nature of exhibits.  However, the levels can be enhanced for short periods of time for visually impaired visitors.  Please telephone to arrange this on 0115 9153700.

The lift has braille floor numbering and recorded message identification of each floor.

Joint ticket with The Museum of Nottingham Life at Brewhouse Yard

Adults - £3.50
Children & Concessions - £2
Children under 5 go free
Family ticket - £8 (2 adults & up to 3 children).
Group ticket - 1 free ticket for every 10 purchased

Access Symbols Explained:


  • Facilities for partially sighted or blind people We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
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