mac

Location Details

Address

Cannon Hill Park
Birmingham
B12 9QH

Access in Summary

Car Park

Mac has its own car parking facility located outside the Main Entrance. The Car Park has numerous accessible parking bays which are located on either side of the ramp and the stairs that lead to the Main Entrance offering easy access to all visitors.

Access at Entrance

The Main Entrance is located next to the Car Park, this entrance offers both stepped and ramped access to accommodate all visitors. Entry into the building is gained via an automatic sliding door which is wide enough for a wheelchair user to pass through with ease. The Cannon Hill Park Entrance has level access from the park and access is gained through outward opening double automatic doors.

Sales and Information Desk

The Sales and Information Desk is located to the right of the Main Entrance and directly opposite the Cannon Hill Park Entrance. The desk has a low level counter for easy access for all visitors. An induction loop is located at the desk and there is a chip and pin machine available that is accessible for all customers.

Facilities

Mac offers many different facilities including a Gallery, two Theatres and a Cinema. The Cinema is located on the ground floor and is a short distance from the Canon Hill Park Entrance. All areas in the building are fully accessible and are well signed. There is also a Cafe and a Bar located within the building offering hot and cold drinks and light snacks.

There are accessible toilet facilities on all levels of mac. The baby changing facilities are located on the Ground and Lower Ground floor and are accessible to all visitors.

Access to All Areas

Mac is spread over 4 floors and lift access is available for all of them. The passenger lift control buttons located inside are of an accessible height for all visitors and the buttons are raised and in Braille. There are also audible announcements to aid visitors when using the lifts. A platform lift is also located in the Bridges Cafe Bar and leads to the Hexagon Theatre. There are also numerous ramps and steps in the building which offer easy access to all customers.

Access Symbols Explained:


  • Facilities for partially sighted or blind people We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Intercom outside of the premises An intercom is available at the entrance providing communication with our staff.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
Car Park.
Access at Entrance.
Sales and Information Desk.
Cinema.
Accessible WC.
Access to All Areas.
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A Mitie business