The London Eye

Location Details


Riverside Building
County Hall
Westminster Bridge Road

Opening Times:

Seasonal opening times: 1000-2000 October to May, 1000-2100 June to September

Disabled booking info - 0871 222 0188

The EDF Energy London Eye goes above and beyond industry standards to ensure that we are accessible to all. It is fully accessible, in addition to the wheel and boarding platform, the ticket office, pier, river cruise and all surrounding areas were designed to meet the needs of disabled people. Features include:

- Entrances that feature widened access and ramps for wheelchair users and their carers

- Voice and visual alarms

- Slowed-down boarding for disabled people

- Fully accessible ticket office, website and site

- Knowledgeable members of staff who are always on hand to assist guests

- T-loop systems in our ticket hall and on the London Eye River Cruise

- Discounts for disabled guests and free tickets for carers

- Fast Track service for elderly and disabled guests

Tourist information loops are available in the following languages on the River Cruise Experience:

English, French, Spanish, German, Italian, Dutch, Russian, Japanese and Mandarin.

The London Eye is the world's tallest observation wheel at 135m high. Located on the banks of the River Thames it offers unrivalled views over London.

Since opening at the turn of the century, the London Eye has become an iconic landmark, with a status that can be compared to Tower Bridge, Big Ben, Eros and the Tower of London. It has been used as a backdrop in countless films and for innumerable TV programmes. A source of pride for the whole country as well as the capital, the London Eye is the most distinctive addition this century to the world's greatest city, loved by Britons and tourists alike.

In fact, in its short life, it has become the most popular paid for UK visitor attraction, visited by over 3.5 million people a year (an average of 10,000 a day). A breathtaking feat of design and engineering, passengers in the London Eye's capsules can see up to 40 kilometres in all directions, in complete comfort and safety.

But there's much, much more to the London Eye than its views and its engineering. It plays an integral role in the community, has become something of a gateway or a symbol for London and offers a unique venue for corporate events and entertainment.

View from Westminster Bridge.
View from beside County Hall.

Access Symbols Explained:

  • Facilities for partially sighted or blind people We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
  • Accessible baby changing facilities Accessible baby changing facilities are available.
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