Deansgate Railway

Location Details

Address

Whitworth Street West
Manchester
M31 1AA


t: 0845 0000125
Photograph of Deansgate Railway Station

Station

Manchester Deansgate Station is located on Whitworth Street West on the Eastern side of the City Centre. The Station is relatively small having only two platforms which are both accessible for wheelchair users, people with mobility impairments, parents with pushchairs and people with large luggage. Deansgate Station provides excellent transport links for Manchester’s GMex Centre.

Platforms

The platforms are accessed via either steep ramps or accessible lifts from the Ticket Office/Concourse. Both platforms have seating areas and sheltered seating. Both platforms have had induction loops installed providing assistance with Station Announcements.

Interchange between platforms is via a subway running under the railway lines and the same ramps or lifts from the Ticket Office. There is a level interchange route between the Station via platform 1 and the Gmex Metro tram station over a footbridge which crosses Whitworth Street West.

Ticket Office

The Ticket office is located on a small concourse. The ticket office has one service window, during rush hour a portable gate line is used in the Concourse collecting and selling tickets. The ticket office is open between Mon-Sat 06.10-23.50, and Sun 08.10-23.35.

Further assistance regarding Assisted Boarding and Advance ticketing can be obtained on telephone 0845 6008008 or textphone 0845 6045608 between Mon-Sat 08:00-20.00, and Sun 09:00-17.00.

Alternatively: Email: assistance@northernrail.org Website: www.northernrail.org

Arriving and Departing the Station

The Station has 2 entrances one located on Whitworth Street West and one at its junction with Deansgate. Access to the Ticket Hall from the Whitworth Street West entrance is via a ramp. Access from the Deansgate entrance includes a set of multi stairs.

There are no Car Parking Facilities attached to the Station however customers may be able to use the Gmex Car Park from which there is a level access route to Deansgate Station.

Facilities

The concourse had a single telephone, information point and accessible toilet facilities (RADAR KEY required).

Access Symbols Explained:


  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
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