Crowne Plaza Hotel Birmingham NEC

Location Details


Pendigo Way
National Exhibition Centre
B40 1PS

Access in Summary

Car Park and Drop Off

There is a large customer Car Park available and there are also eight accessible parking bays provided which are located outside the Main Entrance.

Access at Entrance

Access up to the Entrance is level from the parking areas and there are two ways for visitors to enter the Hotel. Firstly through an automatic revolving door or alternatively via a single door which is located to the left of the revolving door, this opens outwards and is wide enough for wheelchair users to pass through with ease.


Having come through either the revolving door or the single alternative door the Main Reception Desk is located straight ahead. There is an induction loop facility available for customers who are hearing impaired.


The Crowne Plaza Hotel offers various facilities. There is a bar, meeting rooms, business centre and a fitness room available, all of which are located on the Ground Floor. There is also the Oasis Suite and Restaurant located on the Lower Ground Floor. The Business Centre and the Oasis Suite have inductions loops available.

The Hotel offers numerous accessible bedrooms which have been adapted to suit a range of visitors. The bathrooms in these rooms have also been adapted and have grab rails provided.

Access to All Areas

Inside the Hotel there is plenty of space to allow wheelchair users to move around with ease. Lifts installed provide step free access to all floors.

Access Symbols Explained:

  • Facilities for partially sighted or blind people We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
  • Alternative Languages available Alternative languages available
Car Park and Drop Off.
Access at Entrance.
Accessible Bedroom.
Access to All Areas.
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