South Tyneside District Hospital

South Tyneside District Hospital

Location Details

Address

Harton Lane
South Shields
Tyne and Wear
NE34 0PL

Access in Summary

Transport

There are regular bus stops located on both Harton Lane and McAnany Avenue with bus routes stopping frequently. An additional bus stop is located within the hospital grounds, this bus stop offers limited services in the evenings and on Sundays.

Car Park and Drop Off

There are four main Car Parks within the hospital grounds. The main visitor/patient Car Park has accessible parking spaces. There are additional accessible bays located outside the Pharmacy and Maternity entrances. There is a policy that states if all accessible bays are full blue badge holders may park in other visitor bays free of charge. Drop off points are also located outside the Deans Wing and Maternity Entrances.

Access at Entrance

All the entrances have step free access with the main entrances having automatic doors for easy access. The main entrance has an alternative accessible entrance besides the revolving doors which is a single automatic door with a push pad activation system.

Reception

The main reception has an induction loop and low counter available with a clutter free area for writing. The main reception in both the Ingham Wing and Outpatients have a voluntary greeting service. These people are there to help patients and visitors who may need a variety of assistance upon arrival.

Facilities

There are coffee shops located at the main entrance and at Outpatients. A restaurant is also located off of the hospital corridor. Within the main entrance corridor there is a shop and building society with a cash machine available. Accessible toilets and baby change facilities are also available throughout the main building.

Access to All Areas

There is step free access to all departments within the main hospital with access gained from the main corridor. Within the corridors, signage is clear and at key junction points. There are lifts and stairs giving access to the upper floors.

Access Symbols Explained:


  • Assisted wheelchair access Wheelchair access into our premises is possible with assistance.
  • Non assisted wheelchair access Full, non-assisted, wheelchair access into our premises is possible.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Induction loop available An induction loop has been installed to benefit our hard of hearing customers.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Intercom outside of the premises An intercom is available at the entrance providing communication with our staff.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Automatic doors present Our premises are fitted with automatic doors to ease entry.
  • Customer lift provided A customer lift has been provided.
  • Accessible lift provided An accessible customer lift has been installed, improving access for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Baby changing facilities We provide baby changing facilities.
  • Accessible baby changing facilities Accessible baby changing facilities are available.
Transport.
Car Park and Drop Off.
Access at Entrance.
Reception.
Facilities.
Access to All Areas.
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